The Omnichannel Conference

Thursday 23 May 2024 | 30 Euston Square, London

Engage with your customers, wherever they are.

Returning for 2024, The Omnichannel Conference is a forward-thinking daylong event that examines how leading restaurant, supermarket and FMCG brands are evolving to engage with new and existing customers across numerous platforms – at home and on the move – and how the restaurant and retail worlds are combining like never before.

A few years ago, the word omnichannel would not have meant much to many, but whether it be a move onto the supermarket shelves, retail concessions or e-commerce, many operators are adopting an omnichannel approach to stay competitive. 

Supported by MCA, The Grocer and Restaurant, the Omnichannel Conference offers a unique perspective on how hospitality, retail and FMCG brands can learn from one another about the use of customer insight, marketing approaches, driving repeat business as well as the technologies which support the approach.

With an agenda packed with case studies, panel discussions and insight-packed presentations, this event is for anyone in the business of attracting customers and selling across channels. It’s a must attend for operators looking to extend the reach of their offer, FMCG brands looking at new routes to market, as well as those supplying solutions and consultancy.


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